by Jackie Smith, on 12/05/20 17:31
In a world full of constantly evolving unknowns, change is one of the only sure bets. As situations change, companies that are able to plan for the future and adapt …
Read Storyby Jackie Smith, on 05/05/20 15:49
"One ring to rule them all." To borrow (shamelessly) from Tolkien, "one runbook template to rule them all." Isn't that what every sysadmin is looking for? But truthfully, what works …
Read Storyby Jackie Smith, on 06/04/20 16:40
"We're undergoing routine maintenance, please try again later.' How many times have you run into this error message when trying to access bank accounts, government websites, online apps or other …
Read Storyby Andy Smith, on 03/03/20 13:54
Regardless of your specific business or technology context, the success of any large-scale technology cutover activities will depend to a great degree on an appropriate and effective organisation being put …
Read Storyby Andy Smith, on 30/11/19 18:22
It might seem an odd thing to do, but I spend a lot of time thinking about business and technology cutovers. I have my reasons... as they are central to …
Read Storyby Jackie Smith, on 15/08/19 16:03
We’ve all been in that position where we’ve been told by someone senior in our organisation that a new process or tool is being adopted, sometimes with very little warning …
Read Storyby Leanna Hodgins, on 07/02/19 10:17
What is the ICEFLO JumpStart Service? Our team are committed to helping you get the most out of ICEFLO and are here to help you hit the ground running, right …
Read Storyby Jason Forsyth, on 04/02/19 13:56
Now available on the ServiceNow Store Introduction We are often asked by our many ICEFLO customers "Does ICEFLO integrate with ServiceNow?" The answer to that question is now "Yes". At …
Read Storyby Leanna Hodgins, on 30/01/19 15:42
Our latest recruit Lee Burgess took a leap of faith and changed careers after 18 years as a Retail Manager. We recently sat down with him to find out about …
Read Storyby Andy Smith, on 10/10/18 12:06
With over a decade’s worth of experience in running, developing, and executing technology cutover plans, we’ve learned one key point: The effective management of issues will have a very significant …
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